Three Ways to Work With Your Survey Data
From a focused first look to an ongoing programme with team training, Quillaja's services are structured to fit where your team is right now.
Back to HomeHow We Approach Response Intelligence
1. Receive & Structure
We receive your response data in your preferred format, review the survey context, and set up the AI sorting configuration suited to your question types.
2. AI Grouping & Drafting
The AI tool groups similar responses and drafts a short summary for each cluster. This handles the volume and initial organisation that manual reading cannot do at scale.
3. Human Review & Delivery
A team member reads through the groupings and the draft summary, adjusts where needed, and delivers the final document in a format ready for your team to use.
Every service follows this three-stage process. What differs between services is the scope, the number of surveys covered, and what your team receives at the end in terms of tools and documentation.
Survey Insight Review
RM 500 per engagement
An entry service for teams that want to understand what their open-ended responses are saying without committing to a larger engagement. We review a sample of your responses, prepare a grouped summary, and discuss what the data may indicate. Suited to research and operations teams who are new to structured response reading.
- Sample response review (up to 200 responses)
- Written grouped summary document
- One discussion session included
- Delivered within 3–5 working days
Process
You share your survey responses and a brief context note about what the survey was measuring
We apply AI grouping and prepare a structured draft summary
A team member reviews the output and delivers the final document
We meet to discuss the summary and answer questions about the findings
Best for: Teams exploring structured response reading for the first time
Enquire About This ServiceForm Intelligence Setup
RM 1,640 per engagement
For teams that collect form responses regularly and want a structured, repeatable process. We configure helpers for sorting and short summarisation, build a review checklist, and run a training session so your team can use and maintain the setup independently after the engagement ends.
- Configuration of AI sorting and summarisation helpers
- Written review checklist for ongoing use
- Team training session (2 hours, in-person or remote)
- Covers one primary form type
Process
Scoping session to understand your form structure and review needs
Configuration and testing of sorting and summary helpers with sample data
Review checklist developed and documented
Training session with your team, including a walkthrough of the full process
Best for: Internal teams with regular form data who want an owned, repeatable process
Enquire About This Service
Response Insight Programme
RM 2,800 per programme
A broader engagement designed for teams managing multiple ongoing surveys or forms. Covers setup across several data sources, scheduled review cycles with interim summaries, and a maintenance guide so reading stays consistent over time. At the end of the programme, your team has full ownership of the process and documentation to sustain it.
- Multi-survey or multi-form setup (up to 3 sources)
- Scheduled review cycles with interim summaries
- Maintenance guide for continued internal use
- Training session and documentation package
Process
Scoping and planning session to map surveys, review frequency, and output format
Configuration across multiple data sources with review cycle schedule agreed
Review cycles run with interim summary delivery per agreed schedule
Programme close-out: maintenance guide, training session, and full handover
Best for: Teams with multiple ongoing surveys needing a structured, long-term reading process
Enquire About This ServiceChoose the Right Service for Your Team
| What's included | Insight Review RM 500 |
Intelligence Setup RM 1,640 |
Insight Programme RM 2,800 |
|---|---|---|---|
| Sample response review | |||
| Written grouped summary | |||
| Discussion session | |||
| AI helper configuration | — | ||
| Review checklist provided | — | ||
| Team training session | — | ||
| Multiple surveys covered | — | 1 form type | |
| Scheduled review cycles | — | — | |
| Maintenance guide | — | — |
Not sure which tier fits? Send us a short note about your data and team — we can suggest a starting point.
Professional Standards Across All Services
PDPA-Aligned Data Handling
Data handling practices follow the requirements of Malaysia's Personal Data Protection Act 2010. Response data is retained only for the project period and not shared with third parties.
Written Scope Before Start
Every engagement begins with an agreed written scope. Deliverables, format, timeline, and any data requirements are documented before work begins.
Human Review Built In
AI output is reviewed by a team member before delivery. Groupings are checked for accuracy in context, and summaries are edited for clarity and tone.
Clear Timelines
Delivery timelines are agreed at the start of each engagement. The Survey Insight Review typically completes within 3–5 working days; setup services within 2 weeks.
Documented Methodology
The grouping and summarisation approach used for your data is documented. You are not left with a black-box output — you can see how the groupings were formed.
Direct Support Line
Questions during and after an engagement are answered by the team member working on your project — not routed through a support queue.
Flat Rates in Malaysian Ringgit
All fees are per engagement, billed in RM. No recurring charges unless a new engagement is agreed.
Survey Insight Review
RM 500
per engagement
- Sample review up to 200 responses
- Grouped summary document
- Discussion session included
- 3–5 working day delivery
Form Intelligence Setup
RM 1,640
per engagement
- AI helper configuration
- Review checklist document
- 2-hour team training session
- Covers 1 primary form type
Response Insight Programme
RM 2,800
per programme
- Up to 3 survey/form sources
- Scheduled review cycles
- Maintenance guide
- Training session + full handover
Ready to start with your survey data?
Drop us a message with a brief description of your data setup. We will confirm scope and timeline, and get started.
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